Community access card pricing standards unreasonable pricing halted by the property

The family of three spent 60 yuan to complete a residential access control card, but spent half a year but inexplicably “dismissed.” Yesterday, the reporter learned that, at the moment, many residential districts that handle access control systems are free to use parking cards, and the pricing of access control cards is also determined by the property, but the cost of the cards is not clear.

Case: "Laid off" after one year of access control

Ms. Zhao, who lives in a community on Tiexi Sandao Street, discovered that the original electronic door that needed to be swiped into the community had been completely disabled. In November last year, the district posted a notice stating that in order to maintain community order and protect the safety of the owners, electronic gates will be installed to prevent miscellaneous people from entering and leaving. Most of the residents had to pay for the cards at the price of 10 yuan for the security and worry about the trouble caused by the “No door card required to confirm identity before being opened by a real estate agent” rule.

Yesterday, Ms. Zhao recalled that she had just started to perform well, but later management began to relax. He often encountered a bunch of people coming in behind the card, and the security guards never asked; Later, in the morning, evening, and weekend, the door was opened until last month when the access control was completely eliminated. Property personnel stated that many owners reported that the access control card was inconvenient and was completely stopped. "The card that was originally used to pay for the money, and now says disablement, is disabled. How can the half of the owners agree?"

Coincidentally, Mr. Huang, who lived in a residential area in Lianshan, performed a 20-yuan vehicle entrance card in accordance with the requirements of the property. The owner’s car was swiped into the door. However, he soon discovered that many cars just say a reason, security guards are given to open the door, and the barrier is also erected. In the past two days, a foreign license plate had a malfunctioning car alarm. However, the property was said to have come to visit relatives. It was impossible to get in contact, and it was too late for a night. "If you paid so much money to set up a card, it would be in name only. Isn't it making money?" Mr. Huang was angry.

Findings: To make up the card and ask for a free press survey to find out that the cost for handling the card and the car card is generally between 10 yuan and 20 yuan, and there are still 30 yuan for individual cells. The replacement card fee is also different, and some supplement card is also more expensive than the card, such as a residential property in East Tiedong, office card 15 yuan, while the replacement card will be 25 yuan. Mr. Huang also reported to reporters that when he first opened his own car card, it was 20 yuan, but three months later, the neighbor bought a new car and only received 10 yuan when the card was used. The property actually said that the cost of the first batch of cards has returned and it is cheaper to re-run the cards.

In addition to the arbitrary pricing, when the landlord pays for the door card, the property owner does not give the invoice, and at most one receipt is given. The lady who lives in a certain district of Tateyama told the reporter that the district’s property management card at the beginning of this year stated that it would charge 10 yuan, but when asking for an invoice from it, the property staff looked blankly. Finally, the manager was forced to open a handwritten receipt and stamped the official seal of the property.

Investigation: What is the cost of the card and door card, which is surprisingly priced from 10 yuan to 30 yuan for the access control card? The reporter dialed the phone at the door of an ID card. Staff said that the non-contact ID access control card 100 to do, each card costs 2 yuan -3 yuan, a credit card device 300 yuan -500 yuan range, and "more than a single card cost is cheaper." According to this data, the reporter calculated an account: Taking the residential area of ​​1,000 households as an example, it counts as three people per household. With one card, it should be 3,000. Assume that there are two gates in the community and two systems are needed. Even if the system is the most expensive, the equipment costs 500 yuan x 2 = 1,000 yuan, and the card money 3 yuan x 3000 cards = 9,000 yuan, for a total of only 10,000 yuan. However, in reality, each cell has to receive at least 10 yuan per card, and 3,000 cards are 30,000 yuan, a far cry from each other.

How can the difference between the card price and the huge price difference be explained? Where is the extra money used? Several property companies interviewed by reporters are very familiar with this. Some said that the management of the card is the responsibility of the management and it is not clear to them. Some said that the residential access control system was purchased from foreign countries and was a foreign brand with high costs. There are also said that the cost of the card is not high, but the management cost and the maintenance cost in the later period must also be considered. However, an industry insider who asked not to be named told reporters that the property in his community had received more money, but used the remaining money for the maintenance of other projects. As for other communities, his answer was intriguing. It's hard to say."

Authoritative: The expenses should not be shared with the owners. Many owners stated that the community installed access control systems. They are very supportive, but the charge for property cards on the cards is inevitably questioned. And once the access control has been suspended, this part of the money should be returned to the owner.

In response, Wang Xu lawyer from a Tiexi law firm stated that the establishment of a residential access control system is a requirement for the property company to manage and it is the property company’s duties and obligations. It cannot allocate the cost of the access control system to the owner. Whether the community access control system belongs to the property supporting facilities should be clearly defined in the purchase contract and the property management contract. If the residential access control system belongs to the property supporting facilities and the access control belongs to the property service area, the property company may not charge the owner of the cost of the access control system. If the card is lost or damaged, the property company can charge the cost appropriately. However, if there is no such provision in the contract, the property company must charge the access control system and must obtain the consent of the industry committee before the fee can be charged, and the specific cost must be disclosed.